Energy Resources Council

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Arkansas Energy Disruption Preparedness Tool Kit

In response to historic storms in the winter of 2021, Governor Asa Hutchinson created the Arkansas Energy Resources Council (ERC) under Executive Order 21-21. Its creation was a recommendation of the Arkansas Energy Resources Planning Task Force, established by Governor Hutchinson to examine vulnerabilities in energy resources and infrastructure, delivery of energy and business closures during extreme events, and Arkansas’s energy resilience. The purpose of the ERC is to facilitate ongoing technical and policy discussion among regulators and energy stakeholders. The ERC is mandated to produce educational materials on the best practices for preparedness and communication surrounding the disruption or anticipated disruption of critical energy resources. This webpage is hosted by the Arkansas Department of Energy and Environment (E&E) to provide access to the educational materials ordered by Executive Order 21-21.

Best Practices for Residential Customers
  • Know how to contact your utility service providers
  • Heed calls for energy conservation
  • Have a back-up plan for power-dependent medical equipment, refrigerated medicines, and other power-dependent devices
  • Have flashlights for every household member
  • Check with local officials about heating and cooling locations near you 
Read More >
Best Practices for Commercial and Industrial Customers
  • Include electricity outage and fuel supply disruptions in your operations continuity planning
  • Consider potential disruptions and energy price volatility in establishing energy contracts
  • Proactively submit human needs and plant protection affidavits, as applicable
  • Know who to contact in the event of an energy disruption 
Read More >
Best Communication Practices for Energy Providers
  • Establish human needs affidavits with pipelines
  • Review procedures and protocols for advanced warning of service interruptions to customers
  • Identify customers who will be curtailed and notify them in advance, if possible
  • Keep customer contacts up-to-date
  • Utilize State and community organizations to amplify messaging 
Read More >

Real-time Energy Information

The links below are being provided as a convenience and for informational purpose only. The Governor, ERC, and E&E do not endorse or approve any of the content present on external websites and bears no responsibility for the accuracy or legality of the content of the external site or subsequent links from an external site. 

E&E Cabinet

Questions or Comments?

Shane E. Khoury


Caleb J. Osborne

Division of Environmental Quality Director and Chief Administrator of the Environment

Lawrence E. Bengal

Chief Administrator of Energy

Lauren Ballard

Chief of Staff

Carol A. Booth

Chief of Communications

Report an Emergency

If you are reporting a spill, leak, geohazard event, release of petroleum products, hazardous materials, or gases that requires an immediate emergency response, please call the:

Arkansas Division of Emergency Management

Then contact the Arkansas Department of Energy and Environment:

E&E Emergency Management

If after hours, please leave a message. Your call will be returned.