Energy Resources Council

Best Practices for Residential Customers
  • Know how to contact your utility service providers
  • Heed calls for energy conservation
  • Have a back-up plan for power-dependent medical equipment, refrigerated medicines, and other power-dependent devices
  • Have flashlights for every household member
  • Check with local officials about heating and cooling locations near you 
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Best Practices for Commercial and Industrial Customers
  • Include electricity outage and fuel supply disruptions in your operations continuity planning
  • Consider potential disruptions and energy price volatility in establishing energy contracts
  • Proactively submit human needs and plant protection affidavits, as applicable
  • Know who to contact in the event of an energy disruption 
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Best Communication Practices for Energy Providers
  • Establish human needs affidavits with pipelines
  • Review procedures and protocols for advanced warning of service interruptions to customers
  • Identify customers who will be curtailed and notify them in advance, if possible
  • Keep customer contacts up-to-date
  • Utilize State and community organizations to amplify messaging 
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Real-time Energy Information

The links below are being provided as a convenience and for informational purpose only. The Governor, ERC, and E&E do not endorse or approve any of the content present on external websites and bears no responsibility for the accuracy or legality of the content of the external site or subsequent links from an external site. 

E&E Cabinet

Questions or Comments?

Shane E. Khoury

Secretary

Bailey Taylor

Interim Division of Environmental Quality Director and Chief Administrator of the Environment

Lawrence E. Bengal

Chief Administrator of Energy

Lauren Ballard

Chief of Staff

Carol A. Booth

Chief of Communications

Report an Emergency

If you are reporting a spill, leak, geohazard event, release of petroleum products, hazardous materials, or gases that requires an immediate emergency response, please call the:

Arkansas Division of Emergency Management
800-322-4012

Then contact the Arkansas Department of Energy and Environment:

E&E Emergency Management
501-682-0716

If after hours, please leave a message. Your call will be returned.

Severe Weather: Donate to the Arkansas Disaster Relief Program